Details:
Attached is the 2021 agreement with Johnson County Department of Technology and Innovation for IT services. The service contract includes server support, application support, data management and backups, network monitoring and administration, data and internet security including anti-virus, help desk support, and virtual server hosting. The total fee for 2021 is $29,731. Overall this is a 13% increase in contract price from 2020. The cost increase is higher due to including the aquatic center equipment and staff support, adding the Parks & Rec Superintendent position, and including some new devices to support municipal court using our new software. We are also tightening our list of staff and devices to ensure we are accounting for all items supported by DTI. Going forward, barring any significant changes in staffing and equipment, the annual cost increase is anticipated to be around 3%.
Staff supports moving forward with Johnson County providing us with IT support. The DTI charge in 2021 would equate to approximately 1/3 of a full time IT employee with benefits. In addition, DTI has a team of employees within each division of the department that can and will respond to any service needs.
In addition, the City is now on the County's fiber network and receives fiber internet service and phone service from the county at no cost. We previously paid $16,200 annually for phone and internet service through Consolidated Communications, this represents a significant cost savings, which would not be available to the City if we did not use the County's IT services.